Ellis Automotive Car Care Center

This shop is awesome! Had an issue with my Raptor, and the Ford dealers I contacted could not even get me an appointment for at least a month (standard reply from Ford lately). I called Ellis and explained my issue, and they told me to bring it in right away. They called me within a couple of hours and said it was repaired and ready to be picked up, at no charge! Who does that anymore?! The Ellis team is very professional and courteous and listens to your vehicle concerns. I finally found a shop I have faith in, as they were honest and reliable. These qualities are pretty rare anymore, and you have gained a new customer. I will be telling friends and family to use you in the future if they need a shop they can rely on. Thank you to a great team of professionals!

My experience was wonderful! I have already referred friends here. I have a German vehicle and it’s not easy to find a shop that I feel is trustworthy, affordable, works on German vehicles and also offers excellent service. I did not want to go to the dealership! I dropped my car off Weds. before Thanksgiving and had an update that night and suggestions and solutions by Friday morning. I picked my vehicle up by that Saturday. Kiley was helpful, communicative, efficient and offered great customer service. I will take my vehicle here again and highly recommend!

Ellis came to the rescue. My alternator died and I needed to get it fixed immediately. My regular mechanic didn't have availability until the following week so I did a Google search and called Ellis based on their excellent reviews (4.8 out of 5). They got me in same day and completed the job that day. Very reasonable pricing and they were honest and very courteous. Additionally, yesterday on my way home from work, my check engine light came on. I spoke with Kiley and he told me to bring the car by anytime and they would check the codes. I took it first thing this morning and they were able to have a look. It ended up only being a bad gas cap. Although they spent some time diagnosing, they only charged me for the gas cap. Ellis has definitely earned my return business due to their responsiveness, honesty and courtesy. I highly recommend.

I have been going to Ellis for over 10 years. They have earned my trust and done excellent work every time. Preston, Jim and Kylie are always honest and up front and let me make the decision after all my questions I ask. I own my own business and appreciate their honesty. I refer everyone that asks for a dependable and reliable mechanic.

I don't know where to begin to tell you all how wonderful Ellis Automotive is. Jim and Kiley bend over backwards to make sure they provide superior service, both with the auto repairs & maintenance, and with their customer interaction. They remember faces, and names, and our cars. They are honest. And they always try to do what's right and best for the customer. I can't remember the last time that my repair bill actually ended up as much as their initial estimate. But most recently they gave us a real above-and-beyond service. We had a 23 year old Nissan Frontier truck that was a fabulous vehicle - I would highly recommend - but it was clearly on its last legs the past couple of years with the repairs and $$$ that began to pile up. With this most recent issue, although these guys weren't able to fix it (which was a first!), and they recommended a visit to a Nissan dealer service dept, they spent quite a bit of time with us answering our questions and offering recommendations on how to move forward. Because, in addition to this latest issue, the truck had simultaneously been totaled by our insurance company due to hail damage. We really needed to get a new vehicle. And having said this, Kiley offered to inspect any vehicle we wanted to purchase, for free! And they did. And we have a new car that we will continue to take to Ellis for service. These guys rock!